Privacy Policy

Your privacy is important to us and the protection of the information you provide is a top priority to us. We are committed to ensuring that your personal information is kept confidential and to prevent unwanted solicitation. We encourage you to read our privacy policy below so you have better understanding of how we safe-guard your personal information:

Tip Top Kids collects information from customers through several platforms including our website. Customers may be asked to register in order to submit online orders and to receive information from our company. Tip Top Kids may send periodic emails or newsletters that may include company news and special offers. You may opt-out from receiving such communication at any time.

You may be asked to enter your company name, resale certificate, e-mail address, mailing address, phone number. When asked to input your credit card information, the information is processed through a payment gateway that uses Secure Sockets Layer (SSL) and complies with the Payment Card Industry Data Security Standard (PCI DDS). All information collected is stored on secure servers.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at customer@TiptopUS.com or by contacting us by telephone or postal mail at the contact information listed below.

Cookies are small bits of electronic information that a web site can transfer to your hard drive to keep records of your visit. The use of cookies is standard on the Internet and many of the websites. At Tip Top Kids, we use cookies as a tool to personalize your online shopping experience and assess our efforts to provide an easier, more streamlined online shopping experience. For example, cookies can be utilized to recognize you as a repeat customer each time you visit our site; it allows us to retrieve your order history and personal information so you do not have to re-enter it every time you shop. This means you can store items in your shopping bag between visits and maintain your very own special events calendar and address book. Another cookie lets us know what pages you visit as well as your browsing, shopping, and searching patterns. This enables us to identify ways to customize our online shopping environment to the preferences of our customers.

You have the option to refuse cookies by turning them off in your browser. However, if you disable the cookies, you may not be able to place or track an order (see the Help section of your browser for instructions on how to disable cookies). Should you choose to disable cookies and cannot place an order on our site; you can always place the order by phone with our Customer Service Representatives.

We do not link the information we store in cookies to any personally identifiable information you submit while on our site. Some of our business partners use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Tip Top Kids only and does not cover the use of cookies by any advertisers.

In accordance with the Children's Online Privacy Protection Act of 1998, Tip Top Kids website or any of its contents are not directed towards children and do not knowingly collect personal information from children. Tip Top Kids is concerned with safeguarding children's privacy on the internet. If we receive knowledge that a child has registered without her or his parent or guardian's permission, we will remove all personal information about that person from our files.

Secure Shopping By using our website, you consent to the usage and collection of information from you by Tip Top Kids. Any revisions or changes made to our Privacy Policy will be posted on our website for view in order that our users are informed of what information we collect, how it is used and under what circumstance, if any, is disclosed.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at customer@Tiptopus.com or by contacting us by telephone or postal mail at the contact information listed below.

If personal information is voluntarily submitted, we do use it to fulfill requests for marketing and other related inquires. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This however does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you at our request. We may also release your information when required to comply with the law, enforce our site policies or protect ours or others' rights, property and safety.

For the purposes of our privacy policy, employees of Tip Top Kids are not considered third parties and may have direct access to your information. They are however under the same obligations outlined here, and must keep your information confidential as laid out in this policy

Tip Top Kids wants to make sure that our customers will undergo the most secure and risk-free possible online shopping experience and we want you to have as much faith in the security of your transaction as you do with our products and services. To this end, we have implemented several programs to ensure that you feel comfortable and satisfied to purchase our products.

Tip Top Kids guarantees that any sensitive information provided by the customer is protected online; all of your transactions completed through Tip Top Kids go through security methods to ensure that your personal information is protected. All your information (such as credit card number or address) is transmitted using secure socket layers (SSL) encryption at 128 bits (the current industry standard) to communicate securely without risk of manipulation, impersonation or tampering of sensitive personal information. We utilize this encryption during the online checkout process, including the acceptance of your credit card information, and the management of your account. Furthermore, as a company policy, we believe in guarding your personal information not only online but offline as well. As such, access to your personal information is limited only to the staff required to fulfill the duties related to your account, for instance, order fulfillment, billing and the servers, hard drive and file cabinets that store your sensitive and personal data are placed in a secured and safe setting away from possibility of incursion.

What's more, every transaction you make with us comes with a fraudulent charge protection. In general, under federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are charged, we will reimburse you up to $50, provided these fraudulent charges were made without your knowledge and consent as a result of shopping at Tip Top Kids. All in all, we trust you will undergo a safe and secure shopping experience with us as we have taken significant measures in protecting your identity and security.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website.

This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, photographs, original text, appearance and graphics. Reproduction is prohibited without the written consent of Tip Top Kids. The contents of this website are for your general information and use only. It is subject to change without notice. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.